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A person searching for a precious metals dealer online.

People are looking into the prospects of investing in precious metals to hedge inflation and protect their networks. These assets offer stability and have a proven track record of performing well when volatility is at its peak. When investing in precious metals, it’s important to look for a dealer who is known for their integrity and reliability.

Otherwise, you will end up with a bad experience and lose your money as well as your trust in precious metals.

To help you navigate the process, we’ve put together this guide on how to choose a reliable precious metal seller.

Be Patient

Choosing a reliable precious metal seller is one of the most important decisions you’ll make when investing in gold or silver. Don’t make the mistake of selecting the first dealer that you find after a quick search on search engines like Google. Instead, be patient and  research thoroughly to evaluate the dealer on several metrics such as quality, price, and customer support. 

Gold bars for investment.

Check Out their Website

Research promising companies to see if they look professional and well-organized. Also, see if the company is active on social media platforms. Read about the history of the company, its FAQ section, and its customer support page to understand its terms of service.

One way to identify authentic companies in the industry is to see if they are certified by associations like the Professional Coin Grading Service and Numismatic Guaranty Company. These are internationally recognized associations that give an impartial assessment of the coins the dealer is selling. If they meet the basic criteria, include them in your list of top companies you can choose from.

Gold coins for investment.

Don’t Fall for the Price Trap

Scammers make fake websites that lure customers by advertising ridiculous prices. Stay up to date about the current metal prices so you can pick a company that offers competitive pricing without compromising on customer support.

One Stop Solution

Pick a dealer that offers a one-stop solution when it comes to investing in precious metals. Check to see if they offer secure insured commercial depository storage so you don’t have to go through the hassle of coordinating with another company to manage your metals storage. A reputable dealer will have a wide variety of insured commercial depository partners the customer can choose from. They should also cater to investors who prefer storing their metals in their homes. The company would need to have processes that enable insured shipping that can be tracked by the customer till it reaches its final destination.

Stacks of gold bars for investment

Help with Financial Planning

A good investment dealer helps their clients plan for retirement, which is why they have an IRA department active in the company. These professionals deal with your existing retirement custodian and help convert the IRA into a precious metal IRA account. The team helps you find the perfect depository program that can help you achieve your financial goals quickly.

Investor Friendly Features

One of the biggest concerns for investors is liquidating their precious metals when they need to do it quickly. A lot of dealers take advantage of the situation and have expensive fees when buying back the precious metal they sold. A dealer that prioritizes customer support would ideally have a fee-free buy-back policy that ensures faster liquidity without incurring any costs. 

Look at their Reviews

There have been a lot of incidents where unethical businesses exploited customers with deals that were too-good-to-be-true and ended up getting metals delivered to them that weren’t of the specified purity. Some investors saw their credit card details stolen because the security on the dealers’ websites wasn’t sufficient enough.

Reviews can help identify red flags about these dealers so you only pick one that has a record of delivering high-quality products on time without compromising your security and privacy. Businesses that take their reputation very seriously are also accredited with BBB.

Look for a company that has been in business for a while and has an established reputation in the industry. Check out the company’s reviews as they act as social proof that can remove your concerns and ensure you don’t end up wasting your time or money. Read reviews on sites such as Google Business Profile and sites such as Trustpilot. This will give you an idea of how the company deals with its customers and if they had any problems with them. Keep checking the reviews on these sites from time to time, as dealers can get complacent and start taking advantage of customers’ trust.

Another way to assess an investment dealer is by setting up a meeting with them. You can ask questions and see how they respond to you.This will give you an idea of how they deal with their customers, tend to their concerns, and come up with solutions that are in your best interests.

A person searching for a precious metals dealer online to open IRA account.

Choose a Reliable Precious Metal Exchange

On the lookout for a full-service precious metals investment dealer? At Orion Metal Exchange, we help investors buy the finest gold, silver, palladium, platinum bullion, and coins in the country. We don’t compromise on quality and keep costs minimal. This led to us winning the best gold company for low fees in 2022 on Money.com.

Check out what our customers have to say about us on Trustpilot. We also help with precious metal storage options and help set up your precious metals IRAs. Get in touch with us now to learn more about our services.

Trustpilot